![]() I've had pretty good success with the following search. |rest/servicesNS/-/-/saved/searches | search ack=1 | fields title description search disabled triggered_alert_count actions verity cron_schedule |rest /servicesNS/admin/-/alerts/alert_actions | rest /services/saved/searches | search title=*| rename title AS "Title", description AS "Description", alert_threshold AS "Threshold", cron_schedule AS "Cron Schedule", search AS "Search", AS "Email" ,alert_comparator AS "Comparison", dispatch.earliest_time AS "frequency", verity AS "SEV" ,author AS "Author" ,disabled AS "Disabled-True"| eval Severity=case(SEV = "5", "Critical-5", SEV = "4", "High-4",SEV = "3", "Warning-3",SEV = "2", "Low-2",SEV = "1", "Info-1") | table Title, Description, Threshold, Comparison, "Cron Schedule", frequency, Severity,Search, Email,Author,Disabled-True I used below queries, but did not give proper results. You must open the file on the Windows host using a text editor.I would like to list all the alerts that are setup by users not by splunk apps like ITSI/DMC using REST API. Click the source field under Selected Fields to see specific log files.įor Windows deployments, the ITSI search command log, itsi_search.log, cannot be searched in Splunk Web.Index = _internal sourcetype=itsi_internal_log Run the following Splunk search to search ITSI logs:.All other ITSI logs are located in $SPLUNK_HOME/var/log/splunk.Īll ITSI logs have a source type of itsi_internal_log to make them easy to search.IT Service Intelligence search command logs are located in $SPLUNK_HOME/var/run/splunk/dispatch//itsi_search.log.IT Service Intelligence log files have a prefix of itsi_. Provide the splunkd port number and your Splunk username and password when prompted.Īfter the script finishes successfully, the Global team is created in the KV store.$SPLUNK_HOME/bin/splunk cmd python itsi_reset_default_team.py Run the following commands on any search head in your ITSI deployment:.To run the script, perform the following steps: The script manually creates the Global team in the KV store which completes the migration. If migration fails with the error Failed to import Team settings, you can manually run the Python script called itsi_reset_default_team.py. The global team is no longer present after an ITSI upgrade.Īll services in ITSI must be assigned to a team. Download this file and try to upload it for restore. Get a new backup file from the backup job.Make sure the file is valid and not corrupted.Check if you can create a restore job by clicking Create. Check the network tab of the browser to see if there's a failed request.ITSI fails to upload the selected backup file. ITSI fails to fetch backup information preview with ID: Ĭheck and see if the information exists for the given backup ID. For example, if the next scheduled time is 1:00am, the modular input runs at 12:45am and 1:45am, the backup will start at 1:45am.įailed to fetch backup information preview ![]() It's possible to see a maximum of one-hour delays. If your local timezone is different than the server's, it might appear to run at a different time.Īlternatively, the modular input for the default scheduled backup runs at every restart, and every hour after that. The backup runs at 1:00 am in the timezone of the server. If this is the case, add the inheritances added from the UI or through the configuration file.Īfter a fresh install or migration, the default scheduled backup isn't running at 1:00 am. You might have redefined the admin role inheritance in system/local/nf, or in other apps. $SPLUNK_HOME/bin/splunk btool authorize list role_admin -debug ITSI relies on the fact that your admin role inherit from the roles defined in $SPLUNK_HOME/etc/apps/itsi/default/nf: You see access denied errors when attempting to create objects. You do not have permission to create this object." However, they're unable to create an external ticket.Ī restriction in Splunk Enterprise means the user needs the itoa_admin role, which inherits from the admin role. Make sure these capabilities haven't changed.Ī user is assigned the itoa_analyst role with the create_external_ticket capability. The itoa_user ships with read capabilities for ITOA objects like services, entities, glass tables, and deep dives. User has itoa_admin role but can't view objectsĪ user is assigned the itoa_admin role but is unable to read services or any other objects on their corresponding lister pages.īy default, the itoa_admin role ships with the itoa_analyst and itoa_user roles. Make sure you've fully completed steps 1-4 in Create a custom role in ITSI. User assigned a custom role can't view objectsĪ user is assigned a custom role can't view objects in ITSI Here are some common issues related to ITSI permissions and capabilities, backups, and restores and how to resolve them. Troubleshoot ITSI permissions, teams, backups, and restores
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